FAQ

DOES BUNNER’S DELIVER?

Yes. Bunner’s offers delivery using an external courier service on Monday though Friday (weekends and stat holidays are not an option). We do not deliver on weekends. Delivery is a $20.00 flat rate within downtown Toronto. If you are unsure your area falls within downtown Toronto, please call the bakery closest to you for clarification: We do not offer a guarantee on any product delivered though the courier, and while their drivers are both professional and cautious, delays and/or damage may occur while en route. We recommend you pick up special orders in person if at all possible.

DOES BUNNER’S CATER?

No. However we will make large orders for your special event with proper advance notice (At least 48 hours - more time may be required if you are looking to get a very large order. Please call and discuss your needs with as much lead time as possible). We specialize in cupcakes for large groups, assorted treats for meetings and a limited number of mini products for finger food. Large orders must be picked up in person at the location where you placed your order. Large orders will be sold in the size appropriate boxes or packaging that we have available. We do not sell our products on arranged trays or platters. 

WILL BUNNER’S MAKE A SPECIAL RECIPE IF I BRING IT IN?

No. We only make the products that we’ve spent the necessary time and care to develop, ensuring the highest standards are met at all times.

DOES BUNNER’S MAKE ANY SUGAR-FREE PRODUCTS?

No and Yes... We do not currently make any sugar-free deserts or 'sweets'. However, our amazing savoury products (such as our Veggie Pot Pie, Vegan Mac & Cheese, and Savoury Pastry Pockets) are sugar free.

DOES BUNNER’S MAKE EVERY PRODUCT ON THE MENU EVERY DAY?

No. We do our best to keep the shelves well stocked at Bunner’s, but we do not make every product seen on the menu every day. This can be due to a number of reasons, but some of the main reasons are: the ingredients are not in season, the product is specific to a special occasion, and some products are only made on certain days of the week.

WHEN ORDERING A CAKE, HOW MUCH NOTICE DO I NEED TO GIVE?

48 hours notice is all that is required for our standard celebration cakes. If you are ordering a non-standard cake (multi-tiered, special design elements) we would appreciate 72 hours notice.

CAN I RESERVE PRODUCTS BY PHONE?

Yes, however we ask that you have a credit card available for payment. We do not reserve product without payment.

ARE BUNNER’S PRODUCTS NUT-FREE?

Yes and no. We do not use nuts in any of our products and we do not bring nuts into the bakery. However, some of our raw materials and flours are manufactured in facilities that process nuts. Trace elements may be present.

WILL YOU MODIFY YOUR PRODUCTS FOR MY SPECIAL NEEDS?

No. Bunner’s popularity is based on its consistency and quality. Modifying our products by request would not be a fair representation of the time and care that has gone into each and every item we offer.